{"id":3,"date":"2023-07-20T13:52:56","date_gmt":"2023-07-20T13:52:56","guid":{"rendered":"https:\/\/www.devonwindowcare.co.uk\/?page_id=3"},"modified":"2023-08-29T15:57:32","modified_gmt":"2023-08-29T15:57:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.devonwindowcare.co.uk\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-556d7937 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"556d7937\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6824e5e4\" data-id=\"6824e5e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-37b2740c elementor-widget elementor-widget-text-editor\" data-id=\"37b2740c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 30-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><!-- wp:heading --><\/p>\n<h1><span style=\"font-weight: 400;\">Devon Window Care Website Privacy Policy<\/span><\/h1>\n<p><b>The policy:<\/b><span style=\"font-weight: 400;\"> This privacy policy is for this website; <\/span>www.devonwindowcare.co.uk<span style=\"font-weight: 400;\"> and served by&nbsp;<\/span>Devon Window Care&nbsp;and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).<\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA &amp; PECR are adhere to. Additionally it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer \/ device in order to serve it to you. Our contact information is provided if you have any questions.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">The DPA &amp; GDPR May 2018<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from 25th May 2018. We will update this policy accordingly after the completion of the UK&#8217;s exit from the European Union.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What data we may gather<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We may collect the following information:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name and Job Title<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact information including email address<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Demographic information, such as postcode, preferences and interests<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Website usage data<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other information relevant to client enquiries<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Other information pertaining to special offers and surveys<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">How we use this data<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Collecting this data helps us understand what you are looking for from our business, enabling us to deliver improved products and services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Specifically, we may use data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">For our own internal records.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To improve the products and services we provide.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To contact you in response to a specific enquiry.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To customise the website for you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To send you promotional emails about products, services, offers and other things we think might be relevant to you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To contact you via email, telephone or mail for market research reasons.&nbsp;<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Controlling the information about you<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opt-in to receive marketing communications from us by email, telephone, text message or post.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Agreement of our Terms &amp; Conditions<\/span><\/li>\n<\/ul>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sign in to our website and change your opt-in settings.<\/span><\/li>\n<li style=\"\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send an email to&nbsp;<\/span>enquiries@devonwindowcare.co.uk.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Security<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We will always hold your information securely.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.<\/span><\/p>\n<p><b>Use of Cookies<\/b><\/p>\n<p><span style=\"font-weight: 400;\">This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of\/saving of cookies on their computer\/device.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><b>What are cookies?&nbsp;<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Cookies are small files saved to the user&#8217;s computers hard drive that track, save and store information about the user&#8217;s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">We may use cookies to:<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analyse our web traffic using an analytics package.<\/b><span style=\"font-weight: 400;\"> Aggregated usage data helps us improve the website structure, design, content and functions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Identify whether you are signed in to our website. <\/b><span style=\"font-weight: 400;\">A cookie allows us to check whether you are signed in to the site.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Test content on our website. <\/b><span style=\"font-weight: 400;\">For example, 50% of our users might see one piece of content, the other 50% a different piece of content.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Store information about your preferences.<\/b><span style=\"font-weight: 400;\"> The website can then present you with information you will find more relevant and interesting.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>To recognise when you return to our website. <\/b><span style=\"font-weight: 400;\">We may show your relevant content, or provide functionality you used previously.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Website Visitor Tracking<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Adverts and Sponsored Links<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Downloads &amp; Media Files<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party antivirus software or similar applications.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">We accept no responsibility for third party downloads or downloads provided by external third party websites and advise users to verify their authenticity using third party antivirus software or similar applications.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Contact &amp; Communication With us<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products\/services information through a mailing list system or similar marketing tools. This is done in accordance with the regulations named in &#8216;The policy&#8217; above.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Email Mailing List &amp; Marketing Messages<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We may operate an email mailing list program, used to inform subscribers about products, services and\/or news we supply\/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in &#8216;The policy&#8217; above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all MailChimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">Email marketing messages may contain tracking beacons \/ tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<h2><span style=\"font-weight: 400;\">External Website Links &amp; Third Parties<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Although we only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text \/ banner \/ image links to other websites.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><b>Shortened URLs<\/b><\/p>\n<p><span style=\"font-weight: 400;\">URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example:<\/span><span style=\"font-weight: 400;\"> https:\/\/goo.gl\/6TkzX3<\/span><span style=\"font-weight: 400;\">). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Social Media Policy &amp; Usage<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Data Breaches<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We will report any unlawful data breach of this website\u2019s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities <\/span><span style=\"font-weight: 400;\">within 72 hours of the breach<\/span><span style=\"font-weight: 400;\"> if it is apparent that personal data stored in an identifiable manner has been stolen.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Data Controller<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The data controller for this website is :<\/span><\/p>\n<p>Huw Davies<\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-size: var( --e-global-typography-text-font-size );\">Director<\/span><br><\/p>\n<p><span style=\"font-weight: 400;\">Devon Window Care<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telephone:&nbsp;<\/span>01752%20698847<\/p>\n<p><span style=\"font-weight: 400;\">Email:&nbsp;<\/span>enquiries@devonwindowcare.co.uk<\/p>\n<h2><span style=\"font-weight: 400;\">Resources &amp; Further Information<\/span><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/data-protection-reform\/overview-of-the-gdpr\/\"><span style=\"font-weight: 400;\">Overview of the GDPR &#8211; General Data Protection Regulation<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/www.legislation.gov.uk\/ukpga\/1998\/29\/contents\"><span style=\"font-weight: 400;\">Data Protection Act 1998<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/www.legislation.gov.uk\/uksi\/2003\/2426\/contents\/made\"><span style=\"font-weight: 400;\">Privacy and Electronic Communications Regulations 2003<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/ico.org.uk\/for-organisations\/guide-to-pecr\/\"><span style=\"font-weight: 400;\">The Guide to the PECR 2003<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/twitter.com\/privacy\"><span style=\"font-weight: 400;\">Twitter Privacy Policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/www.facebook.com\/about\/privacy\/\"><span style=\"font-weight: 400;\">Facebook Privacy Policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/www.google.com\/privacy.html\"><span style=\"font-weight: 400;\">Google Privacy Policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/www.linkedin.com\/static?key=privacy_policy\"><span style=\"font-weight: 400;\">Linkedin Privacy Policy<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"http:\/\/mailchimp.com\/legal\/privacy\/\"><span style=\"font-weight: 400;\">Mailchimp Privacy Policy<\/span><\/a><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\">Changes to our Privacy Policy<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.<\/span><\/p>\n<h2>&nbsp;<\/h2>\n<p><span style=\"font-weight: 400;\">v.<\/span><span style=\"font-weight: 400;\">1.0<\/span><span style=\"font-weight: 400;\"> December 2017- Edited &amp; customised by: <\/span><span style=\"font-weight: 400;\">Devon Window Care<\/span><\/p>\n<p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Devon Window Care Website Privacy Policy The policy: This privacy policy is for this website; www.devonwindowcare.co.uk and served by&nbsp;Devon Window Care&nbsp;and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy Policy - Devon Window Care<\/title>\n<meta name=\"description\" content=\"Devon Window Care Website Privacy Policy\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.devonwindowcare.co.uk\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - 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